ThatPlannerGirl FAQ!! :D
What are your processing times?
My current processing times are 7-10 full business days (excluding weekends and public holidays)
When can I expect my stickers?
Australia: Domestic orders are shipped via Australia Post. Standard shipping can take between 2-10 business days from the date of postage. Express Shipping is also available and should arrive to you within 1-2 business days.
International: International orders are all shipped untracked (in order to keep postage costs down) and typically take around 10-14 days to arrive. It is not unusual for items to take 2-4 weeks however do don't panic if they take a little extra time to arrive!! Please don't hesitate to contact me if your items haven't arrived after 4 weeks :)
Do you have Afterpay?
YES!! I have Afterpay available for orders over $75!!
What type of paper are your stickers printed on?
My stickers are all printed on a premium quality, permanent matte paper. The paper is silky smooth and produces a high quality printed image. The paper can also be written on with almost any pen!
Do you take custom orders?
In general, no. However if you have a small request (such as a colour change or an icon in a different colour) then feel free to contact me and I'll see what I can do!!
Who designs your stickers?
Some of my stickers are hand drawn by me (Including my kawaii girls and Felix the Fox) and all exclusive designs are included in the header. If not specified, they were designed using a combination of purchased clipart and/or patterns.
Do you have any discount codes?
You can join my facebook group to find a discount code for my VIP members! You can also sign up to my loyalty program to earn points and $$$ off future orders.
Some products are not eligible for discount during my sales. These products include sticker albums, hard enamel pins and custom stickers. You can still purchase these products, they just won't appear as discounted when you apply the code :)